Get in touch
Write to us.
Real replies from real people, usually within a day or two. We don't use automated chat or bots.
- concierge@hvjewelers.com
- Hours
- Monday to Friday, 10 to 5 ET
For questions, holds, sizing, and sourcing requests. Include the URL or title of any piece you're asking about.
Notes that come in after hours get a reply the next morning.
Care and resizing
Resizing, polishing, and small repairs on pieces bought from us are done at cost. We don't take in repair work on pieces from elsewhere.
Read about care