Get in touch
Come in, call, or write.
We keep a counter in Houston and answer our own phone. Real replies from real people, usually within a day or two. We don't use automated chat or bots.
- Visit
- 12264 FM 1960 A
Houston, Texas 77065 - Call
- (281) 955-6855
- concierge@hvjewelers.com
- Hours
- Monday to Friday, 10 to 5 CT
Pieces can be seen in person. Call ahead for anything you want pulled and ready when you arrive.
Monday to Friday, 10 to 5 CT. Calls outside those hours get a return call the next business day.
For questions, holds, sizing, and sourcing requests. Include the URL or title of any piece you're asking about.
Notes that come in after hours get a reply the next morning.
Care and resizing
Resizing, polishing, and small repairs on pieces bought from us are done at cost. We don't take in repair work on pieces from elsewhere.
Read about care